SmartPro Tech – SmartPro Technology

The smart Technology | Solution | Price | Balance you are looking for

SmartPro Tech provides the most complete solution for IVR Monitoring, PBX Evaluation and DataBase / Voice Recognition Response to help you tuning your existing CTI System.

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About Us

We provide Smart Data Analysis Tools to our clients around the world,
with an easy-to-use interface and a solid technical support.

Our History

SmartPro Tech is a division of Teltech Inc. with more than 20 years of experience in contact center data analysis.

Our Vision

To provide clients with the best tools CTI data analysis in the market, with an easy-to-use interface and a great technical support.

Our Services

Visual Verify

How it works IVR Testing The IVR plays a critical role in keeping your business running smoothly and efficiently. VisualVerify monitors Call Center Service Quality for incoming calls simulating your …

Verify Continuos

Continuous Enhancement We are permanently improving our IVR testing tool Transcription of each recorded segment Each segment of the call is recorded, and transcribed to be compared to the …

Business Automation

Technology-enabled automation of activities or services that accomplish a specific function or workflow. Is an organizational transformation that aims to drive efficiency, provide transparency and facilitate compliance for repeatable processes.